Frequently asked questions
What business clients and homeowners want to know in advance.
Would you like to send photos first, understand how we select a method or discuss how your site can remain operational? Find answers to common questions below.
Can BORÈL determine the required injection method in advance?
An initial direction can often be established from photographs, drawings and site conditions. The final choice requires assessment of the structure, damage pattern and water exposure.
Does BORÈL also work at locations that remain operational?
BORÈL works in tunnels, stations and other complex environments. Accessibility, work windows and safety measures are coordinated for each location.
As a homeowner, can I send photographs of my basement first?
Yes. Photographs of the walls, floor, joints, penetrations and visible damp patches help with an initial assessment. A site inspection may be required for definitive advice.
Is the visible leak always the point of water ingress?
No. Water can travel through cracks, joints and voids. Location is therefore an essential part of a targeted approach.